{"id":7345,"date":"2017-05-10T13:50:23","date_gmt":"2017-05-10T18:50:23","guid":{"rendered":"https:\/\/www.jetpubs.com\/stage\/?page_id=7345"},"modified":"2026-02-11T11:32:48","modified_gmt":"2026-02-11T17:32:48","slug":"jetpubs-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.jetpubs.com\/stage\/jetpubs-frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_70facfb4\"><div class=\"wpb_wrapper\"><h5><em>General FAQs<\/em><\/h5>\n<\/div><\/div><div class=\"w-tabs accordion toggle_style_1\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_left\"><div class=\"w-tabs-section\" id=\"kecc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-kecc\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What makes JETPUBS the best provider of training materials and manual services?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-kecc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>JETPUBS is a leading industry expert in the niche space of training materials and manual services. From former and current pilots to seasoned veterans of aviation publishing and graphic design, our staff understand the individuals in the aviation industry and the challenges they face. We offer a variety of services to help you improve your operation\u2019s efficiency, safety, and overall function though customized solutions. Unlike our competitors, this customization comes at no extra charge. JETPUBS is committed to putting you in charge of your training materials and manuals operations without putting you to work.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f03a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f03a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Where can I find pricing information and\/or order your products and services?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f03a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Due to the fact that many of our offerings are customized to meet the needs of our clients, pricing information and ordering is done by calling or emailing a department sales representative. For training materials pricing and ordering, please contact <span data-olk-copy-source=\"MessageBody\"> JETPUBS sales support<\/span> at <span data-olk-copy-source=\"MessageBody\">(715)-220-4232, Opt. 1<\/span> or <span \n                data-original-string='Jga6ZAoV1QbGCOjeFxo3EQ==74b7mox29\/44QxWDcwMDd0LCV7Vq9wYq+c\/KGSd4hykLL4='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>ac<span class=\"apbct-blur\">************<\/span>@<span class=\"apbct-blur\">*****<\/span>bs.com<\/span>.\u00a0 For managed manual services pricing and ordering, please contact Diane Halweg at (715) 245-5309 or <a href=\"mailto:dh*****@*****bs.com\" data-original-string=\"yw9Pc4GnSb0nfQkaw8Z7jQ==74bkXTBWp6d+Gf5DxYoicEc3T3bp\/PQiX0eWK86GxvR1MY=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='CuMllUJXE7fiLmp4DkD81g==74bT20Lb6P8i9UYzJZqH5CYOQ6PZ+1zbM+Pn7p7KqgARjg='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>dh<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">*****<\/span>bs.com<\/span><\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q1a2\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q1a2\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I order a replacement Forever Notebook?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q1a2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To order a replacement Forever Notebook, please contact <a href=\"mailto:fo*************@*****bs.com\" data-original-string=\"VNTPAT0WWlTixigjYmi7NQ==74b5trvAudL9WGXzz6bGWkZKK2h20PYTiLL\/0njcbq\/etg=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='xQfmiVv6ETqKmKndqREsNA==74bP10PM2zFjcZCQvPgPIKd2V1jgqFFsNL6KiKm8hKDZxk='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>fo<span class=\"apbct-blur\">*************<\/span>@<span class=\"apbct-blur\">*****<\/span>bs.com<\/span><\/a>. Don\u2019t forget to register your notebook <a href=\"https:\/\/www.jetpubs.com\/stage\/jetpubs-notebook-replacement-program\/\">here<\/a>!<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"c2c1\"><button class=\"w-tabs-section-header\" aria-controls=\"content-c2c1\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are your standard project timelines and turnaround?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c2c1\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Project timelines and turnaround for both training materials offerings and managed manual services depend on the size of the order and the involved parties. For a more complete picture of the project timeline to meet your specific needs, please contact a department sales representative.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a3db\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a3db\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do your products ever go on sale?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a3db\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In a commitment to consistency and providing the best quality products customized to meet the specific needs of every individual and operation, our products do not go on sale.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k4fa\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k4fa\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the Online Manuals Service (OMS)?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k4fa\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>OMS is an interface to communicate with clients to manage their manuals including document distribution, cross-referencing, and compliance. For more information on the OMS, visit the <a href=\"https:\/\/www.jetpubs.com\/stage\/online-manuals-service-oms\/\">OMS<\/a> page or contact the managed manual services representative.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f604\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f604\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is fulfillment?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f604\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Fulfillment is a direct shipping option for recurrent and initial training customized to preferred material offerings including manuals, lights and switches guides, checklists, syllabi, and much more. Fulfillment is also customized based on aircraft type and acts as a professionally-packaged element of the aviation industry that students can utilize for learning long after the course ends. For more information on fulfillment and its features and benefits, see our <a href=\"https:\/\/www.jetpubs.com\/stage\/training-materials\/#tab-1473262163620-2-1\">fulfillment page<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z6fb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z6fb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Who do you ship with? Can you use my shipping account?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z6fb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We typically ship with Fedex Ground, Fedex Express, and Fedex Freight. Historically, we are able to utilize your business\u2019s Fedex accounts to ship your orders.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u850\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u850\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What trade shows do you typically attend?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u850\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>From year to year we attend many different aviation industry trade shows and conferences. Our schedule may vary, so check out our blog or social media pages for updates on where we will be next! Trade shows and conferences we frequent each year are:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.halldale.com\/events\/125-wats-2023-world-aviation-training-summit\" target=\"_blank\" rel=\"noopener\">World Aviation Training Symposium (WATS)<\/a><\/li>\n<li><a href=\"https:\/\/www.wai.org\/conference\" target=\"_blank\" rel=\"noopener\">Women in Aviation International (WAI) Annual Conference<\/a><\/li>\n<li><a href=\"https:\/\/apats-event.com\/\" target=\"_blank\" rel=\"noopener\">Asia Pacific Airline Training Symposium (APATS)<\/a><\/li>\n<li><a href=\"https:\/\/www.memberleap.com\/members\/evr\/reg_event.php?orgcode=UAA&amp;evid=29717497\" target=\"_blank\" rel=\"noopener\">University Aviation Association Collegiate Aviation Conference and Expo<\/a><\/li>\n<li><a href=\"https:\/\/www.raa.org\/2022-raa-leaders-conference\/\" target=\"_blank\" rel=\"noopener\">Regional Airline Association (RAA) Annual Conference<\/a><\/li>\n<li><a href=\"https:\/\/www.halldale.com\/events\/116-eats-2022-european-airline-training-symposium\" target=\"_blank\" rel=\"noopener\">European Airline Training Symposium (EATS)<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v956\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v956\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Where can I go to find information on JETPUBS job opportunities?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v956\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To find information on JETPUBS careers and our application process, please visit the <a href=\"https:\/\/www.jetpubs.com\/stage\/about-us\/#careers\">careers<\/a> page<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_fb1528c0\"><div class=\"wpb_wrapper\"><h5><em>Manuals FAQs<\/em><\/h5>\n<\/div><\/div><div class=\"w-tabs accordion toggle_style_1\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_left\"><div class=\"w-tabs-section\" id=\"nf59\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nf59\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is a reset?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nf59\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>A reset is the process of taking a document in its current state and converting it to an Adobe FrameMaker file. This process allows for automatic updates of manual front matter, consistent template options, and easy updating of further revisions. For more information, visit the <a href=\"https:\/\/www.jetpubs.com\/stage\/manuals\/#conversions\">conversion<\/a> page.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t086\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t086\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is standardization?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t086\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Standardization is a way of consistently updating manual formatting and terminology. Standardization is key to compliance, safety, and processing revisions. To learn more about standardization, visit the <a href=\"https:\/\/www.jetpubs.com\/stage\/manuals\/#standardization\">standardization<\/a> page.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d184\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d184\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I submit my manuals?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d184\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Whenever you\u2019re starting a manuals project with JETPUBS, we\u2019ll require PDFs of your latest, published manuals, and oftentimes your source files as well. The simplest way to submit these manuals is through our File Transfer Portal (FTP). Reach out to your Sales Account Owner for an FTP link to upload your files.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w287\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w287\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do I need to purchase the Online Manual Service (OMS) to use the iPad App?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w287\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>No. While our iPad App is designed to go hand-in-hand with our OMS, it is not necessary to have both to use one or the other. Many of our customers use only the iPad App as their primary source of document distribution.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g3f3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g3f3\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I can\u2019t complete my initial OMS or iPad App login process. How do I fix this?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g3f3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>First, try one or all of the following solutions:<\/p>\n<ul>\n<li>When typing your e-mail address (username), ensure that all text is lowercase<\/li>\n<li>When copying and pasting your temporary password, ensure there are no extra spaces to the right of the password. Click in the temporary password field and press \u201cbackspace\u201d just to be sure<\/li>\n<li>After you have reset your password, the system will prompt you to log in again with your new password. Ensure that you complete this step and accept the \u201cTerms and Conditions\u201d<\/li>\n<li>If you are an iPad Only user, the home page in a web browser will display \u201c0 Publications\u201d once you have completed the initial login process. At this time, please move over to the iPad App where you\u2019ll be able to view all of the publications available for your account<\/li>\n<\/ul>\n<p>If the above items do not provide a solution for you, please contact our OMS\/iPad Support Center at <a href=\"mailto:su*****@*****bs.com\" data-original-string=\"DfNhp5wnLov9OjXt\/buYWA==74bZDglNGoex0rHWdNxrBSvZviz5fdPo\/b5v9\/Bd9tV3Nw=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='ymeTAU00\/y87HhWBu8vzdg==74bDShqs+4yglYwV5kyd8Wx+olO\/QIClnl\/XyMSNNSnno8='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>su<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">*****<\/span>bs.com<\/span><\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u515\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u515\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What kinds of free demos or trials are available for the OMS and iPad App?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u515\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For businesses interested in the OMS and\/or iPad App, we have two free previews available:<\/p>\n<ul>\n<li>OMS Demos are typically one hour in length and include a call and screen-sharing session with one of our Sales Account Representatives. This demo walks through the basic functionality of OMS and the managed manuals services we provide<\/li>\n<li>iPad App Trials provide access to our iPad App for 30days. This trial allows you to explore the iPad App and its functionality both from the cockpit and on the line<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_fb1528c0\"><div class=\"wpb_wrapper\"><h5><em>Training Materials FAQ<\/em><\/h5>\n<\/div><\/div><div class=\"w-tabs accordion toggle_style_1\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_left\"><div class=\"w-tabs-section\" id=\"r470\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r470\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can I track my order shipment?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r470\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If you provide us with your email address during the ordering process, we will add it to the shipping information and you will receive updates on when the package ships, exceptions, and estimated delivery.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f5a9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f5a9\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can I track my order customization?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f5a9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>One of our training materials team members will be in touch with you during the process to ensure you get the exact product you need by requesting more information or photos and sending you updates as the project progresses.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g69f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g69f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you have a showroom?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g69f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We do not have a showroom. Due to the fact that our orders are custom made for you, we do not keep a warehouse of inventory. Samples and proofs of materials we produce are available upon request.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d796\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d796\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you offer custom graphics sizes?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d796\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We offer standard sizes, but customized options are also available to meet your needs. Standard sizes are 36\u201d or 48\u201d wide by x\u201d. Paper may be special ordered for projects with a width up to 60\u201d. For additional information and sizing requests, please contact a training materials team member.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s8ed\"><button class=\"w-tabs-section-header\" aria-controls=\"content-s8ed\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is in a fulfillment kit?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s8ed\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our fulfillment kits are fully customized to meet the needs of your students and operation. We have kits packaged to include a customized cockpit poster set, Lights and Switches Guide, and schematics. However, we also can customize kits packed with anything you and your students could need throughout the training process. Additional items could include:<\/p>\n<ul>\n<li>Flight Crew Training Manuals (FCTM)<\/li>\n<li>Flight Crew Operations Manuals (FCOM)<\/li>\n<li>Quick Reference Handbooks (QRH)<\/li>\n<li>Lights and Switches Guides<\/li>\n<li>Handouts specific to your training operation and\/or aircraft<\/li>\n<li>Checklists<\/li>\n<li>Schematics<\/li>\n<li>Cockpit Posters<\/li>\n<li>Flash drive or CD with the QRH file burned for digital access<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"General FAQs What makes JETPUBS the best provider of training materials and manual services?JETPUBS is a leading industry expert in the niche space of training materials and manual services. From former and current pilots to seasoned veterans of aviation publishing and graphic design, our staff understand the individuals in the aviation industry and the challenges...","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7345","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - JETPUBS Inc.<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - JETPUBS Inc.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.jetpubs.com\/stage\/jetpubs-frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"JETPUBS Inc.\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-11T17:32:48+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.jetpubs.com\\\/stage\\\/jetpubs-frequently-asked-questions\\\/\",\"url\":\"https:\\\/\\\/www.jetpubs.com\\\/stage\\\/jetpubs-frequently-asked-questions\\\/\",\"name\":\"FAQ - 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